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Supporting Back-office Systems

The client is an American telecommunications and mass media company.


Challenge

With pay TV service providers supporting different combinations of back-office systems that we inherited through acquisition, operation and capital costs to standardize these systems and devices were too high. The client was looking to revisit their software and hardware decisions from a decade prior.


Solution

With Zodiac Matrix already integrated within the back-office systems, we integrated Zodiac Stack, as well.


Results/Impact

  • Reduced operation costs by consolidating support with Zodiac Matrix

  • Met video service provider’s expectations

  • Proofed the system for future development

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